Please provide us with the following information:
Your operating system (i.e. Windows XP, Vista, Mac OS 10.4)
Your browser and browser version (i.e. Internet Explorer 6, Firefox 3, etc.)
The type of internet connection (Cable, DSL, modem, etc.)
If you see the version of the Flash plugin below:
Please email this information to programming@thirteen.org. Thank you!





windows xp
firefox
dsl
win 9,0,124,0
HELP
Windows xp
Firefox
Win XP SP3
Firefox 3.0.7
DSL 6MB
Flash plugin: WIN 10,0,12,36
Provider FASTWEB (Italy)
Windows XP, Flash version 9
I am operating on Windows 2000. It may be my slow internet connection.
Windows XP
Firefox
Broadband by Modem in Mumbai, India
Windows XP
Firefox Internet explorer
I usually use Firefox and I have Windows Vista, but I tried Google Chrome and it works really well for me now.
WIN 10,0,12,36, windows xp, firefox
Ubuntu
Firefox 3
Cable
Flash: LNX 10,0,22,87
The video played but was very very slow. I am in Australia.
winXP
Firefox 3
DSL 10MB
WIN 10,0,22,87
it is very slow
Mac 10.4.11
Safari
Cable modem
What else can I do, e.g., firefox?
windows xp
internet exporer 7
cable modem
i don’t know what version of flash i have
but i keep getting:The selected item is not currently available when i try to watch the video
thanks!
WIN 10,0,12,36
Windows Vista Home Premium
Firefox 3.0.7
DSL 2.2mb
Flash WIN 10,0,12,36
I’m using windows vista, firefox, cable modem and win 9,0,124,0. I’m unable to view the video past the opening info screen
OpenBSD 4.4 (yes, my dear Reel13, there are other OSes than windows and MacOS!!!)
Firefox 2.0.0.16
Gnash 0.8.3 plugin (a FREE and OPENSOURCE implementation of Flash plugin - because this latter is PROPRIETARY and can not be run/distributed freely by anyone)
Video player do not start (Note: some videos on youtube and koreus are working fine, so the gnash plugin has sufficient support for correct flash video players)
Mac OSX Leopard 10.5.6
safari
DSL
MAC 9,0,151,0
windows xp
fire fox 3
dls
(i cant see)
linux 2.6 / glibc-2.6.1
firefox 3
LNX 10,0,22,87
player does not buffer when paused, playback buffer seems too small or stream rate is too low
Streaming stopped with about 10 minutes to go. I’m bummed.
Windows XP
Chrome 1.0.154.59
DSL
WIN 9,0,45,0
Not able to eithr view on line or burn the burnable Cd thru’ th proded links.
* Using Windows XP & also FIREFOX
* Modem
*Win 9
Windows XP
Internet Explorer 8
DSL/Broadband
Flash: WIN 10,0,12,36
Streaming stopped approximately 15 to 20 minutes before the end, image froze, and progress bar reset to zero.
Windows XP
Firefox 3.0.10
Cable
Flash: WIN 10,0,22,87
You have realy talent
walter balduck
and brains too!!!
I use mac osx leopard
ADSL
Firefox
windows xp
firefox
dsl
I really hope to finish watching this!!
I use vista premium 64 bit
explorer
dsl/wireless
wunnerful, wunnerful!!!!
I cannot seem to get it to play, I have windows xp, foxfire cable high speed internet. I would also like to purchase 5 copies of the film. Could you please advise me as how to do that. Thanks pegi Galster
Windows XP
Internet explorer
cable
WinXP, IE8, DSL
Flash version: WIN 10,0,22,87
Movie plays correctly though hangs now and there. At the intermission it hanged completely and crashed the explorer near the end of the movie.
Ubuntu Linux 9.0.4, (2.6.28-17-generic) Gnome 2.26.1
Firefox 3.0.17
ADSL
Flash version LNX 10,0,42,34
The first screen of the movie is shown, but as soon as I click “start” the screen goes black and the loading bar doesn’t move…
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